Building greater customer trust, loyalty and retention with PSD2.
Harness the new PSD2 regulation to adapt and improve the customer experience, building trust, loyalty and retention with your brand while complying with ease.
The challenges many businesses are facing with the new Payment Service Directive 2 (PSD2) is not only in the implementation of the required verification and authentication processes but fears associated with the loss of customer experience and engagement as a result of newly required KYC.
In this ebook presented by 4Stop and TransUnion (formerly iovation); leaders driving innovation for secure, trustworthy and compliant online engagements, discuss how businesses can harness the new PSD2 regulation to maximise customer experience, trust, loyalty and increase overall customer life-time value. To utilise the power of PSD2 as a competitive advantage and accelerate their business.
As experts and world leaders in risk mitigation we will share an array of strategies to solve PSD2 implementation with minimal touch on your business, discuss how to manage the impact of PSD2 and prioritise compliance easily.
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Current trends and overall impact of PSD2, why it is important and what to expect.
- Harnessing the Benefit:
What changes have been made to PSD2, and how they will benefit businesses’ customer journeys.
- PSD2 Implementation:
How can business minimize the friction within the customer journey in adherence
Dive further as Alvaro Kurth, Chief Risk Officer (DPO) at 4Stop and Mark Weston, Data Protection Officer at TransUnion (formerly iovation) discuss further strategies to manage PSD2 with ease and optimise the customer experience to accelerate customer trust and life-time value.
- The benefits of the PSD2 changes and how it reflects on businesses customer journey
- A deep dive into Strong Customer Authentication (SCA)
- Strategies to minimize friction in the customer journey in adherence with PSD2 and SCA.
- Methods to solve PSD2 implementations with smart technologies and singular API’s